Terms & Conditions

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These policies apply to all bus bookings made with Austrek Tours Pty Ltd, including Sydney Party Bus & Pubtrek. A bond is required to confirm all bookings. It is only once we have received this bond that we can reserve a vehicle and driver (for charters), plus your venues and tour guide (for tour packages). Bond amounts can vary across different packages. In the event of a cancellation within a week of the tour date, the bond is not refundable and we reserve the right to withhold 50% of the final payment if it has been made. However, if cancellation occurs outside a week of the tour date, the bond can be transferred to another booking within 12 months of the original tour date but it will not be refunded back to you.

Upon the conclusion of your bus booking, your bond will be returned to you in the same method as it was paid within 10-14 working days, provided there is no damage to the bus or business. Infringements that cause withholding of bond or part there of are outlined at the bottom of this page.

Pre-Departure Rules & Regulations

  • No glass is permitted on any of our buses, including any alcohol in glass.
  • The driver/guide and organiser are to inspect the bus prior to & after the hire for any damage.
  • The organiser is responsible for any damage incurred to the bus during the hire.
  • Any balance of the trip price owing is to be paid to the driver before departure.
  • Any intoxicated or abusive people will be refused entry onto the bus and will forfeit all monies.

Rules & Regulations of your Booking

  • You must be of legal drinking age (18 years of age at the start of the trip) to participate in trips where we visit venues with liquor licences.
  • No smoking on the bus.
  • No illicit substances to be brought onto or used/consumed while on the bus
  • No glass is to be brought onto the bus.
  • No objects are to be thrown on or out of the bus.
  • All passengers must keep all body parts inside the bus at all times.
  • Austrek Tours will not be held responsible for any alcohol on the bus at any time. It is the organiser’s responsibility to ensure any alcohol consumed is done so safely.
  • No more than 2 cans per person is allowed on bus at any one time.
  • No alcohol is to be taken off the bus between venues or visa versa.
  • No drinking before outdoor/adventure or driving activities.
  • No abusive or obscene behaviour to any member of staff, general public or other passengers.
  • Anyone who displays unacceptable behaviour can be removed from the bus and the hire could be terminated (without a refund).
  • The organiser is responsible for accounting for all passengers. Austrek Tours staff take no responsibility for any persons left behind.
  • Austrek Tours take no responsibility for passengers’ belongings so please ensure you collect all your belongings at the end of the trip.
  • Austrek Tours reserves the right to enforce a compulsory stop if passengers are becoming too intoxicated. This time will be taken from the agreed hire time and is not refundable.
  • Toilet Stops will be included in tour time and can only be taken when appropriate (not on side of road).
  • Austrek Tours will always try to but cannot accurately predict the traffic / travel time for your destination/s.

Suggestions

  • Be sure to have all guests ready for pick up ahead of designated pick-up time.
  • Make sure you eat – on a tour package food is provided at one of your first venues.
  • Remember to pace yourself – take your time.
  • Bring water – alcohol dehydrates you, so it’s important to “space” your drinks out with water and re-hydrate.
  • Identification – Ensure you have your drivers licence or photo identification.

Penalties

A cleaning fee may be charged if your bus is left in an unreasonable state, as determined by our staff and outlined below. There are bins supplied so please assist us by using them and following bus rules.

PENALTY
REASON
$100 Using on-board toilet incorrectly (applicable to SPB)
$100 Vomiting and any other unnecessary bodily functions on the bus.
$50 Aggressive and/or ‘bad’ behaviour during the booking
$50 Throwing liquids or objects
$50 Removing, stealing or collecting souvenirs from pubs without buying them
$100 Cleaning fee will apply if bus is left in a dirty state
Lose Bond Urinating in areas other than public toilets or areas designated by your guide
Lose Bond No drinks taken from bus to pubs/no drinks taken from pubs to bus
Lose Bond Complaints from any of the pubs/general public/police
Lose Bond Damages to the bus/pubs/personsIf glass bottles are brought on board

Lost Property

We take no responsibility for any items left on our buses, but any items that are found will be kept in our office for seven days for safekeeping. After this period, we reserve the right to donate or dispose of the items accordingly. If you would like to contact us regarding a lost item please call us on (02) 8004 1919.